Customers not only faced long lines at Apple and AT&T retail stores, but also encountered errors trying to order the new iPhone online. These issues that have been blamed on AT&T's overloaded ordering systems, which will affect orders placed through Apple's online store, as these must go through the AT&T servers.
Gizmodo reports that AT&T customers have even suffered security breaches "while trying to access their accounts online" and have mistakenly been directed to other users' accounts. (Read more first-hand accounts of the pre-order problems on Gizmodo.)
Twitter has been buzzing with users venting their frustrations with the pre-order process. @Skottieyoung tweeted, "Trying to pre-order my iPhone 4 but Apple site is not being my friend. D*mn you sir, just let me waste my money like an American should." @AndrewDumont wrote, "This pre-ordering process is an absolute joke. I've tried Apple.com, ATT.com and even calling the store... no luck. #FAIL." Huffington Post commenter FrTown reported troubles earlier today: "The site has crashed a few times this morning. AT&T is updating their site and is inaccessible either. "
The iPhone 4 launch has experienced a handful of hiccups. In addition to the swamped servers, Steve Jobs's unveiling of the iPhone at WWDC hit snafus due to data congestion, and the CEO was even heckled by the audience.
Have you had problems pre-ordering the iPhone? Tell us in the comments section below.
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Don't want to wait in line for the new iPhone 4 come launch day (June 24)? iPhone 4 pre-orders begin Tuesday, June 15th, and we've got everything you need to know to ensure you'll be among the first get to the brand new smartphone.(secure huffingtonpost.com)
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